Help Center
Find answers to your questions and get the most out of HeartBridge
Getting Started
Setting up your nonprofit on HeartBridge is easy! Go to the Admin Panel > Settings to configure your organization details, upload your logo, set your primary colors, and customize your donation pages.
HeartBridge gives you AI-powered content generation (GPT-4), an all-in-one toolset (campaigns, events, peer-to-peer, text-to-give, CRM, email), and transparent Stripe pass-through processing. One platform instead of five.
HeartBridge's Starter plan has no setup fees or monthly subscription. You pay processing fees only (2.9% + $0.30 per donation, pass-through to Stripe). Professional and Enterprise plans add monthly subscriptions for additional features.
Donations & Payments
Go to Admin Panel > Campaigns to create new donation campaigns. You can set goals, add images, write descriptions (or use AI to generate them), and customize donation amounts.
We accept all major credit cards, debit cards, PayPal, Apple Pay, Google Pay, and bank transfers. All payments are processed securely through Stripe.
Donations are typically deposited into your bank account within 2-3 business days. You can track all payments in real-time through your admin dashboard.
AI Features
Our AI uses ChatGPT-4 to generate compelling campaign descriptions, email content, and social media posts. Just provide a few details about your cause, and the AI creates professional, engaging content in seconds.
Absolutely! The AI provides a starting point that you can edit, customize, and personalize to match your organization's voice and specific needs.
AI content generation is included on all paid plans. We absorb the GPT-4 API costs as part of your subscription — there's no per-generation metered fee.